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FAQ2019-02-15T13:47:02-05:00

Frequently Asked Questions

What are the benefits of protecting my pavers?2019-02-04T14:24:58-05:00

Properly sealed pavers will minimize maintenance and will help prevent oil, grease, food, drink, leaf and pet stains. (If pavers are sealed, stains are less likely to penetrate into the paver pores.) Sealing can also reduce wear and tear, slow fading, retard the growth of moss or mildew and inhibit weed infestation. Sealing will keep your pavers looking like new for a longer time.

Do I need to clean my pavers before they are sealed?2019-02-04T14:25:13-05:00

Because the protectors need to penetrate the pores of the concrete, the surface must be properly cleaned with specially formulated cleaners to remove ground in dirt and stains. Deep cleaning allows good penetration of the sealer for the best results.

How long can I expect my sealed pavers to last?2019-02-04T14:25:37-05:00

Typically the sealer will last for a period of 3 to 4 years depending on the exposure and use, i.e., driveways and high traffic areas will not last as long.

How do I choose the best finish for me?2019-02-04T14:25:56-05:00

Your Certified Restoration Specialist will provide you with samples of the finishes. You can choose from a Natural Look, a Satin Look or an Enhanced Look. It is a personal preference; however, some finishes are not appropriate in certain areas. Your Certified Restoration Specialist will point you in the right direction!

Some of my pavers have settled, and there is hardly any sand in the joints. Can I still seal my walk?2019-02-04T14:26:14-05:00

All repairs must be made to the walk before applying a sealant. This means the walk must be restored to its original condition and all joints must be filled with jointing sand before sealing.

What is polymeric jointing sand?2019-02-04T14:26:36-05:00

Polymeric jointing sand is a high-tech mix of graded, colored sand and a polymer binder, specially formulated for the filling of joints between pavers, slabs or natural stones. Unlike conventional sand, it stays in place and remains stable. It softens when wet and firms up when dry to better resist movement. Because the sand gets hard you can expect fewer weeds and less insect damage.
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If I have conventional sand can I still use polymeric jointing sand?2019-02-04T14:26:53-05:00

YES. However, all the old sand must be completely removed with a specially equipped power washer. The entire surface must be thoroughly dry before the new polymeric sand can be installed.

Can I top off joints with a little bit of polymeric jointing sand?2019-02-04T14:27:16-05:00

NO. Polymeric sand cannot be used to top off joints that already have sand in them. The old sand must be removed before applying new poly sand. Polymeric sand needs at least 1.25 inch of depth to cure properly.

I have a large paved area. Is there a more cost effective option to removing the existing sand and installing polymeric sand?2019-02-04T14:27:30-05:00

YES. While polymeric jointing sand will last longer and give better results there is an alternative in some situations. In older and very large areas of paving where regular sand has been used, an alternative is to top off the joints with additional joint sand then apply a stabilizer. It’s designed to protect the surface while bonding the sand. This stabilizer can be effective for a period of two to three years.

Can you give me a “ball park price” before I set up an appointment for a free consultation?2019-02-04T14:27:48-05:00

In some cases, it is possible to get some information over the phone and offer you a rough estimate. However, each project is unique. The only way to provide you with an accurate price requires an onsite evaluation and consultation. This allows us to understand the scope of the project, identify the problem areas and design an effective solution.

Do you seal asphalt driveways?2019-03-11T16:16:42-05:00

No. We do not seal asphalt or macadam driveways. We only restore segmental concrete pavers, brick pavers, and natural paving stones.

Do you restore stamped or patterned concrete?2019-03-11T16:16:20-05:00

NO. We do not work with stamped or patterned concrete.

Should I just replace my pavers?2019-03-11T16:15:49-05:00

Our restoration services cost far less than installing new pavers. As long as the pavers and the base material are structurally sound, they can be repaired, cleaned, and sealed to restore their original beauty. Should you consider replacement, be sure to include the cost of sealing the new pavers.

Is the work guaranteed?2019-02-04T14:28:48-05:00

Our guarantee states that when your project is complete, you will be thoroughly satisfied with the results. If not, we will do everything possible, within reason, to meet your satisfaction. Our sister Landscape/Design Build company has been satisfying clients for over 40 years and The Paver Savers since 2010. Since we have no idea how the project was installed originally, we can’t guarantee how long any repairs we make will last.

If you choose our Pro Restore Plus service, you will have an additional 2 years protection that includes cleaning and minor repairs.

How do I know which service is right for me?2019-03-11T16:11:29-05:00

Our Clean and Seal service is ideal for new or recently installed pavers where the joint sand is in good condition. The Pro Restore service is best for older, faded pavers with weeds, moss, uneven or sunken pavers, missing edging, and failing joint sand.

Can my pavers be sealed without making repairs?2019-03-11T16:15:06-05:00

They can but we won’t do it. Our mission is to get your pavers back to their original condition before sealing.  The base material, pavers, edge restraint, and joint sand work together to create a complete system. This will ensure that your pavers stay looking great for years. Don’t waste your money on a quick fix.

How can I get an exact cost for my project?2019-03-11T16:19:47-05:00

Every project is unique. The pricing above should only be used as a guide. The design, type of paver, age, base material, and the extent of repairs required affect the total cost of the restoration. Our Restoration Specialist will measure and inspect your entire project to determine the services required. Only at that time can he provide an actual quote.

Is the work guaranteed?2019-03-11T16:20:26-05:00

Our guarantee states that when your project is complete you will be thoroughly satisfied with the results. If not, we will do everything possible, within reason, to meet your satisfaction. Since we have no control over the original installation, we can’t guarantee how long repairs may last.

What are your payment terms?2019-03-11T16:20:50-05:00

In most cases, the contract is divided into three payments. A 1/3 deposit is required to confirm the job and schedule the project. A second 1/3 payment is required when the work begins. The final 1/3 is due at the end of the job.

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